Last week, we received an enquiry from a middleman customer who had been commissioned by an end buyer and was in the market for a suitable used machine. Coincidentally, this customer happens to work in Xiamen, so we quickly agreed to invite him to visit us on Monday morning to discuss potential order opportunities.
To ensure that the meeting went smoothly, we prepared well in advance. From the selected catalogue of our products to the in-depth analysis of the industry trends, we tried to show our professionalism and sincerity in every detail.
In the meeting, we introduced our main product lines in detail, from performance parameters to application cases, one by one for the customer to make a detailed explanation. Subsequently, we analysed the pros and cons of second-hand machines in response to customers' concerns. We frankly pointed out that although used machines may have an advantage in price, there are often certain uncertainties in performance stability, after-sales service and service life. In contrast, brand-new machines offer a more reliable guarantee and create greater value for customers in the long run.
As part of the company's strengths, we shared the remarkable achievements we have made in recent years in terms of market expansion and customer service. These examples not only highlight our leading position in the industry, but also further enhance the customer's trust and recognition of our brand.
After in-depth communication and discussion, the customer showed great interest in our brand new machines. He said he would actively convey our views and suggestions to the end purchasers and try to persuade them to choose the brand new machine as a purchasing option. This shift is undoubtedly the best affirmation of our product strength and service level.
This visit not only deepened the contact between us and our potential customers, but also provided new opportunities for our subsequent business development. We will continue to uphold the principle of customer first, and constantly improve product quality and service level, looking forward to working with more partners to create a better future.

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UAE Customer Visited CRUKING OfficeNovember 17,2025 -
Algeria Customers Visited CRUKING OfficeNovember 17,2025 -
Bangladesh Customer Visited JAC FactoryApril 28,2025 -
Australia Customer Visited CRUKING OfficeJanuary 09,2025 -
Colombia Customers Visted SEM FactoryDecember 08,2023
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Denmark - 1 Unit HUAYA HY930 Wheel loaderNovember 17,2025 -
Belgium - 1 Unit KE25 ExcavatorNovember 17,2025 -
Denmark - 1 Unit NANBEN 500C Lawn MowerNovember 17,2025 -
Philippines - 1 Unit HELI CPCD60 Forklift & 5 Units HELI CPCD38 ForkliftAugust 21,2025 -
Trinidad and Tobago - 1 Unit CAT 320 ExcavatorJanuary 14,2025
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UAE Customer Visited CRUKING OfficeThe opportunity for cooperation began with an initial inquiry a month ago. After efficiently communicating product details, providing customized quotes and confirming options, the customer proposed to visit the factory in person. So we quickly coordinated resources, contacted the factory, and agreed on a time for the visit with the customer, and then completed the reception preparations the next day, showing a high degree of professionalism and service flexibility. On January 9, 2025, the customer arrived in China from the United Arab Emirates. We led the customer to visit the whole production process of JINGONG series of machinery.;November 17,2025More + -
Algeria Customers Visited CRUKING OfficeOn January 6. 2025, at our warm invitation, our esteemed customers from Algeria arrived in China for an official visit to our company.In the morninng, we extended a cordial welcome to ouur customers and arranged a comprehensivee tour of our company facilities. During thee visit, the customers expressed high apppreciation for our clean and organized working environment, as well as our moddern management practices. We also proovided an in-depth introduction to our bussiness scope, covering our core productss service models, and competitive advanntages. This allowed the clients to gain a thorough understanding of our capabilities annd expertise.;November 17,2025More + -
Bangladesh Customer Visited JAC FactoryOctober 11, CRUKING welcomed a client who had previously placed an order for a JAC forklift. As the production of the machine was nearing completion, the client expressed interest in visiting China to handle additional business matters and take the opportunity to tour the factory and inspect the ordered equipment in person. Upon arrival, the client was warmly received by our team and guided through a comprehensive factory tour. During the visit, the client observed the production process, assembly procedures, and quality inspection steps, gaining a deeper understanding of JAC’s manufacturing standards and product reliability.;April 28,2025More + -
Australia Customer Visited CRUKING OfficeOn May 12, the customer made an inquiry request for this paver on Alibaba. Due to our prompt and professional response, the customer was very impressed with the exchange. In the follow-up communication, we learned that the customer and his wife live.After the customer's visit, we not only showed them several road and lifting machinery but also carried out detailed product introduction and technical exchanges. Customers have shown a strong interest in the XCMG brand and its products and have spoken highly of them.Subsequently, according to the customer's needs, we collated the relevant machine information and detailed quotes;January 09,2025More + -
Colombia Customers Visted SEM FactoryOn December 8, 2023, we had the pleasure of welcoming customers from Colombia to Shandong for a visit to the SEM factory. After learning that they were already in China and planning to inspect other products in the region, we extended an invitation for them to tour the SEM wheel loader facility.
Given the customers’ tight schedule, arrangements were made to ensure the visit was both efficient and productive. We picked them up directly from the station, shared a quick lunch together, and then proceeded immediately to the factory.
;December 08,2023More +













